Terms of Service
Last updated: May 31, 2026
Document owner: General Counsel and Head of Compliance Review cadence: Quarterly; ad hoc upon legal, pricing, security, or product scope changes Effective date: 2026-05-31 Contracting entity: EthicPages, Inc. Registered address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ Primary contact: ethicpages+contact@invictosoft.com
1. Agreement structure and acceptance
These Terms of Service ("Terms") form a legally binding contract between EthicPages, Inc. ("EthicPages," "we," "us," or "our") and the organization or individual accepting these Terms ("Customer," "you," or "your"). By accessing or using the EthicPages website, account portal, API endpoints, generated legal documents, hosted Trust Center pages, or related support and integration services (collectively, the "Service"), you agree to be bound by these Terms.
If you are accepting these Terms on behalf of an entity, you represent and warrant that you have authority to bind that entity. If you do not have authority or do not agree to these Terms, you must not use the Service.
These Terms incorporate, by reference, our Privacy Policy, Cookie Policy, Data Processing Agreement, Subprocessors List, Acceptable Use Policy, Billing Terms, Refund Policy, and Service Level Agreement. If there is a direct conflict, the order of precedence is: (1) Order Form, (2) DPA for personal data processing issues, (3) SLA for uptime commitments, and (4) these Terms.
1.1 Key definitions
| Term | Meaning |
|---|---|
| Account | The authenticated workspace and associated credentials used to access the Service |
| Customer Content | Information, text, settings, and data submitted by Customer for processing or publishing |
| Documentation | Product documentation, help-center material, policy documents, and implementation guidance |
| Order Form | Checkout confirmation, invoice, or written commercial order defining plan and fees |
| Subscription Term | The active billing term selected at checkout (monthly, annual, one-time, or lifetime license) |
| User | Any person authorized by Customer to access the Service under Customer's Account |
2. Service description and procurement scope
EthicPages provides a software platform designed to help organizations generate, maintain, and publish procurement-grade trust and compliance documentation. The Service includes workflow tools, markdown generation, policy templates, controls mapping assistance, and hosted publication capabilities on eligible plans.
The Service is provided as business software and is not intended for personal, household, or consumer use. You are responsible for ensuring your internal procurement, legal, privacy, security, and executive teams review generated outputs before external publication.
2.1 What the Service does and does not do
| Area | Included capability | Explicitly not included |
|---|---|---|
| Document generation | AI-assisted and template-driven legal/compliance drafting | Guaranteed legal sufficiency in every jurisdiction |
| Publishing | Hosted Trust Center pages on supported plans | Legal filing, court representation, or legal advocacy |
| Billing | Self-serve plan purchase and renewal via Stripe | Credit underwriting or installment financing |
| Compliance support | Structured content and governance workflows | Certification issuance (e.g., ISO/SOC attestation authority) |
| Support | Email support and incident communications | Dedicated legal counsel or outside counsel services |
2.2 Not legal advice
The Service, templates, generated text, and guidance materials are provided for informational and operational efficiency purposes only. EthicPages is not a law firm and does not provide legal advice. No attorney-client relationship is created by use of the Service. You should obtain qualified legal advice for jurisdiction-specific obligations, litigation risk, regulatory interpretations, and contract negotiations.
3. Account eligibility, security, and administration
You must provide accurate registration information and keep it current. You are responsible for activities conducted under your Account and for maintaining the confidentiality of credentials.
Customer will promptly notify EthicPages of any unauthorized access, suspected compromise, or misuse. We may suspend access where necessary to preserve platform security, prevent ongoing abuse, or comply with law.
3.1 Account control responsibilities
| Responsibility | Customer obligation | EthicPages obligation |
|---|---|---|
| User access management | Assign, review, and revoke access rights | Provide administrative controls for user management |
| Credential security | Use strong passwords and secure identity practices | Maintain secure authentication infrastructure |
| Content governance | Review and approve document outputs before publication | Provide tools and logs supporting review workflows |
| Incident reporting | Notify us without undue delay when compromise is suspected | Investigate and respond according to internal incident process |
4. Subscriptions, pricing, invoicing, and taxes
4.1 Plan tiers and pricing
As of the effective date, published self-serve pricing is:
- $17/month monthly subscription
- $132/year annual subscription
- $750 one-time license
- $1,200 lifetime license
Additional enterprise terms, custom limits, or negotiated pricing may be set in an Order Form. Unless explicitly stated in writing, all fees are non-cancelable and non-refundable except as required by law or as provided in our Refund Policy.
4.2 Billing mechanics by plan
| Plan type | Charge timing | Renewal behavior | Typical use case |
|---|---|---|---|
| Monthly ($17/month) | Charged at purchase and each monthly renewal date | Auto-renews monthly until canceled | Short procurement cycles or pilot use |
| Annual ($132/year) | Charged upfront for 12 months | Auto-renews annually unless canceled before renewal | Cost-optimized annual operations |
| One-time ($750 one-time) | Single upfront fee | No recurring renewal unless separately contracted | Single project or procurement package |
| Lifetime ($1,200 lifetime) | Single upfront fee | No recurring renewal; subject to fair-use platform terms | Long-horizon use with fixed upfront budgeting |
4.3 Payment processing and taxes
Payments are processed by Stripe or another approved payment processor. You authorize us and our processor to charge your selected payment method for all applicable fees, taxes, and lawful surcharges.
Unless explicitly stated otherwise, fees exclude VAT, GST, sales tax, withholding tax, and similar taxes. Customer is responsible for taxes associated with purchases, other than taxes based on EthicPages' net income.
4.4 Invoices, failed payments, and dunning
| Scenario | Operational outcome |
|---|---|
| Invoice paid on time | Service remains active for the purchased term |
| Temporary card failure | Retry logic and notice emails are sent |
| Persistent non-payment | Access may be limited or suspended after notice |
| Chargeback initiated | Access may be restricted pending dispute resolution |
Billing dispute notices must be sent within 30 days of invoice date to ethicpages+contact@invictosoft.com with subject "Billing Dispute." See Billing Terms for full invoicing rules.
5. Trial access, upgrades, downgrades, and cancellation
If we offer trial access, trial terms are disclosed at activation and may include feature or usage caps. At trial end, paid access requires an eligible plan unless otherwise stated.
Customer may upgrade plans at any time, and the change takes effect immediately or at next billing boundary depending on checkout configuration. Downgrades and cancellations are effective at the end of the active paid period unless law requires otherwise. Certain features or limits may change after downgrade.
5.1 Renewal and cancellation controls
| Action | When it takes effect |
|---|---|
| Cancel monthly plan | End of current monthly period |
| Cancel annual plan | End of current annual period |
| Upgrade to higher tier | Immediate or prorated at checkout |
| Downgrade plan | Usually at next renewal |
| One-time/lifetime cancellation request | Reviewed under Refund Policy and statutory rights |
6. Acceptable use and platform integrity
You agree to use the Service in compliance with law, these Terms, and our Acceptable Use Policy. Prohibited conduct includes unauthorized access attempts, malware distribution, abusive automation, unlawful content processing, and rights-infringing activity.
EthicPages may investigate potential abuse and take protective action, including warning notices, temporary restrictions, suspension, or termination, based on severity and risk.
6.1 Compliance expectations
| Area | Requirement |
|---|---|
| Lawful use | Use must comply with applicable sanctions, anti-corruption, export, and privacy laws |
| Data rights | Customer must have lawful basis to submit personal data for processing |
| Internal review | Customer must review generated legal documents prior to publication |
| Responsible AI use | Customer must not present generated output as jurisdiction-specific legal advice without professional validation |
7. Customer content and data rights
Customer retains ownership of Customer Content. Customer grants EthicPages a limited, non-exclusive right to host, process, transmit, and display Customer Content solely to provide, secure, and improve the Service in accordance with applicable law and contractual commitments.
Customer represents and warrants that it has all rights, consents, and permissions required to provide Customer Content and instruct EthicPages to process it.
7.1 Data processing terms
Where EthicPages processes personal data on Customer's behalf, the Data Processing Agreement applies. If required by law, Customer must execute and maintain an effective DPA before submitting regulated personal data.
8. Intellectual property and license terms
EthicPages and its licensors retain all rights, title, and interest in the Service, software, design systems, trademarks, logos, and Documentation, excluding Customer Content.
Subject to these Terms and payment of applicable fees, EthicPages grants Customer a limited, revocable, non-exclusive, non-transferable license to use the Service for internal business purposes during the active term.
8.1 Restrictions
Customer may not:
- Reverse engineer, decompile, or attempt to derive source code except where prohibited by applicable law.
- Resell, sublicense, rent, lease, or commercially exploit the Service except as expressly authorized.
- Remove proprietary notices or use EthicPages marks without prior written permission.
- Use the Service to develop a competing product using copied proprietary features, trade secrets, or non-public materials.
9. Service levels, support, and maintenance
Availability targets, maintenance windows, support response objectives, and service credits (if any) are defined in our Service Level Agreement. The SLA does not apply to outages caused by force majeure events, third-party internet failures, Customer misconfiguration, or unsupported integrations.
9.1 Planned changes and maintenance
| Change type | Typical handling |
|---|---|
| Security patch | Expedited rollout; may occur outside normal window |
| Routine maintenance | Scheduled during low-impact windows where feasible |
| Emergency maintenance | Immediate action permitted to mitigate active risk |
| Deprecation of feature | Advance notice with migration guidance where feasible |
10. Confidentiality
Each party may disclose confidential information to the other party in connection with the Service. The receiving party will use at least reasonable care (and no less than it uses for its own similar information) to protect confidential information and may use it only as necessary to perform under these Terms.
Confidentiality obligations do not apply to information that is publicly available through no fault of the receiving party, independently developed without reference to confidential information, lawfully received from a third party, or required to be disclosed by law (with prior notice where legally permitted).
11. Warranties and disclaimers
EthicPages warrants that it will provide the Service in a professional and workmanlike manner consistent with generally accepted industry practices for SaaS platforms serving compliance and procurement workflows.
Except as expressly provided in these Terms, the Service is provided "as is" and "as available." To the maximum extent permitted by law, EthicPages disclaims all implied warranties, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
11.1 Legal and compliance disclaimer
Generated policies, clauses, and controls mappings are assistive outputs. They do not replace organization-specific legal analysis, procurement review, information-security validation, or regulatory interpretation.
12. Indemnification
12.1 Customer indemnity
Customer will defend, indemnify, and hold harmless EthicPages and its officers, directors, employees, and affiliates from third-party claims arising out of Customer Content, unlawful or prohibited use of the Service, or Customer's breach of these Terms.
12.2 Procedure
| Step | Requirement |
|---|---|
| Notice | Indemnified party must provide prompt written notice |
| Control | Indemnifying party controls defense and settlement |
| Cooperation | Indemnified party provides reasonable cooperation |
| Settlement guardrail | No settlement imposing admissions or obligations without consent |
13. Limitation of liability
To the maximum extent permitted by applicable law:
- Neither party is liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, lost goodwill, or business interruption.
- EthicPages' aggregate liability under these Terms will not exceed the greater of (a) fees paid or payable by Customer to EthicPages in the 12 months preceding the event giving rise to liability, or (b) USD $100.
- The above limitations apply regardless of legal theory and even if a remedy fails of its essential purpose.
Nothing in these Terms limits liability for fraud, willful misconduct, death or personal injury caused by negligence where non-excludable, or other liability that cannot be limited by law.
14. Term, suspension, and termination
These Terms begin when you first accept them or use the Service and continue while you maintain access to the Service.
Either party may terminate for material breach not cured within 30 days after written notice. EthicPages may suspend or terminate immediately for security threats, unlawful conduct, sanctions risk, or repeated violations of our Acceptable Use Policy.
14.1 Effect of termination
| Effect | Outcome |
|---|---|
| Access | Customer access to Service is disabled |
| Data handling | Data return/deletion follows applicable policy and DPA terms |
| Outstanding fees | Previously incurred payment obligations remain due |
| Surviving clauses | IP, confidentiality, limitations, indemnity, and dispute terms survive |
15. Export controls and sanctions
Customer represents and warrants that neither Customer nor its authorized users are subject to sanctions restrictions that would prohibit use of the Service. Customer will not use the Service in violation of applicable export control or sanctions laws.
16. Governing law and dispute resolution
These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles. Subject to mandatory law, the state and federal courts located in Delaware will have exclusive jurisdiction over disputes arising from or relating to these Terms, and each party consents to personal jurisdiction and venue in those courts.
16.1 Injunctive relief
Nothing prevents either party from seeking injunctive or equitable relief where necessary to protect intellectual property, confidential information, or security interests.
17. Changes to terms
We may update these Terms to reflect legal, operational, product, or pricing changes. Material changes will be communicated through in-product notice, email, or account messaging. Unless a shorter period is required for security or legal compliance, material updates become effective no earlier than 14 days after notice. Continued use after the effective date constitutes acceptance of updated Terms.
18. General legal provisions
| Clause | Meaning |
|---|---|
| Entire agreement | These Terms and incorporated documents are the complete agreement on this subject matter |
| Severability | Invalid provisions are limited to minimum extent necessary without affecting remaining provisions |
| Assignment | Customer may not assign without consent except in approved change-of-control transactions |
| No waiver | Failure to enforce a provision is not a waiver of future enforcement |
| Independent contractors | Parties are independent contractors and not partners, agents, or joint venturers |
| Force majeure | Neither party is liable for delay/failure caused by events beyond reasonable control |
19. Contact and contract notices
19.1 Legal notices
Send contract, legal, procurement, and policy notices to:
- Email: ethicpages+contact@invictosoft.com
- Postal: EthicPages, Inc., 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
19.2 Related policy cross-links
For complete contractual interpretation, read these linked documents together:
- Privacy Policy
- Cookie Policy
- Data Processing Agreement
- Subprocessors List
- Acceptable Use Policy
- Service Level Agreement
- Billing Terms
- Refund Policy
By using the Service, Customer confirms it has read and accepted these Terms and related policies.